Listen to what our customers have to say

Customer Daughter of Service User

I would like to inform you how wonderful, loving and caring the two carers that attend to my mother during the week are. Absolutely amazing carers, and when they walk in, my mother’s face lights up. We couldn’t have wished for a better two carers; please inform them how well they do their work and how happy as a family we are.
I would like, if possible, for these two carers to work at my mother’s on weekends as well. As the weekend staff haven’t managed to settle my mother in, especially at bedtime as well as the other two carers do.

 

Customer Grandson of Service User

I had a reason to use this care service for my grandmother. Although not a very pleasant reason to use their services, but glad to have them as the care provided for my grandmother, from the first instance I met them in October 2022, I was met with professionalism, kindness and a genuine desire to help.
The care team was knowledgeable, compassionate and excited to help out and that’s the reason the team was always punctual too. The care team went above and beyond to ensure the comfort and happiness of my grandma.
I cannot emphasise more on using the services of Livingstone. They are the best.

 

Customer Grandson of Service User

The carers treat my grandfather with respect and are very patient with him. Every time I visit, the house is tidy in comparison to the last carers who treated the house in a poor state (leaving his pants soiled and the house smelly). This carer is the complete opposite as she always makes sure the house is clean.

Jane M Sister of Service User

I have nothing but praise for this company.

Anne Rowe Daughter of client

I would recommend them as an agency for live-in care.

Customer Daughter of Client

Livingstone Health Care Agency have been involved in the 24 hour care of my mother for the last few months by providing a live-in carer. They have responded promptly with any problem that has arisen and provided as much continuity of care that they possibly could.

Customer Sibling of Client

Right from the start when i made enquiries about care for my brother they were interested in his needs. two assessors travelled to see him for a distance of 30 miles without any extra charge. the carer they sent was on time the first day and went over and above to look after my brother.

Customer Daughter of Service User

I would like to inform you how wonderful, loving and caring the two carers that attend to my mother during the week are. Absolutely amazing carers, and when they walk in, my mother’s face lights up. We couldn’t have wished for a better two carers; please inform them how well they do their work and how happy as a family we are.
I would like, if possible, for these two carers to work at my mother’s on weekends as well. As the weekend staff haven’t managed to settle my mother in, especially at bedtime as well as the other two carers do.

 

Customer Grandson of Service User

The carers treat my grandfather with respect and are very patient with him. Every time I visit, the house is tidy in comparison to the last carers who treated the house in a poor state (leaving his pants soiled and the house smelly). This carer is the complete opposite as she always makes sure the house is clean.

Jane M Sister of Service User

I have nothing but praise for this company.

Anne Rowe Daughter of client

I would recommend them as an agency for live-in care.

Customer Daughter of Client

Livingstone Health Care Agency have been involved in the 24 hour care of my mother for the last few months by providing a live-in carer. They have responded promptly with any problem that has arisen and provided as much continuity of care that they possibly could.

Customer Sibling of Client

Right from the start when i made enquiries about care for my brother they were interested in his needs. two assessors travelled to see him for a distance of 30 miles without any extra charge. the carer they sent was on time the first day and went over and above to look after my brother.